Address

5 The Wicketts,

Filton,

Bristol.

BS7 0SR

Telephone

0117 9763 557

Email

For all Sales enquiries please email: sales@magicdragontoys.co.uk

ALL ONLINE ORDERS:

All online orders are processed through a safe and secure credit card payment system.

We aim to process your order within 5 working days.

PAYMENT INFORMATION:

All Transactions are in British Pounds £.

Prices include VAT at 20%

FAULTY/DAMAGED GOODS:

Please contact us as soon as possible in the unlikely event of this happening.

A Replacement or Refund will be given, including full delivery costs.

RETURNS:

You must notify us in writing or by email should you wish to cancel or return items ordered, within 7 days from the day after the day, you receive the goods.All our goods are dispatched using recorded delivery or courier, which must be signed for.

Under UK Law, you are entitled to cancel your order and return your goods within 7 days, from the day after the day the goods are received.

A full refund will be provided, including delivery charges as soon as the item is back with us.

RETURNING ITEMS:

Items must be returned unused, unless faulty or damaged.

The cost and safe return of goods is the customers responsibility. We recommend you obtain a proof of postage certificate when returning goods. We do not accept responsibility for returned parcels or items lost in transit.

PRICES:

All prices include VAT at 20%

Prices and Specifications are subject to change without notification

We reserve the right to apply increases where necessary

PRIVACY POLICY:
Your use of this site is also bound by our Privacy Policy, which can be found here: http://www.magicdragontoys.co.uk/i/0/Privacy_Policy

WEB SITE:
Use of this site is provided by Magic Dragon UK Ltd subject to the following Terms and Conditions.

  1. Your use of this site constitutes acceptance of these Terms and Conditions from the date of your first visit.
  2. Magic Dragon UK Ltd reserves the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.
  3. You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.
  4. This site and the information, names, images, pictures or logos regarding or relating to Magic Dragon UK Ltd are provided "as is" without any representation or endorsement made and without warranty of any kind whether expressed or implied. Under no circumstances will Magic Dragon UK Ltd be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence.
  5. Magic Dragon UK Ltd does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.
  6. Copyright restrictions: Commercial use or publication of all or any item displayed is strictly prohibited without prior authorisation from Magic Dragon UK Ltd. Nothing contained herein shall be construed as conferring any licence by Magic Dragon UK Ltd to use any item displayed. Documents may be copied for personal use only on the condition that copyright and source indications are also copied, no modifications are made and the document is copied entirely. However, some documents and photos have been published on this site with the permission of the relevant copyright owners (who are not Magic Dragon UK Ltd). All rights are reserved on these documents and permission to copy them must be requested from the copyright owners (the sources of which are indicated).
  7. Magic Dragon UK Ltd takes no responsibility for the content of external Internet Sites.
  8. Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and non-proprietary information.
  9. If there is any conflict between these Terms and Conditions and rules and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail.
  10. These terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
  11. If these Terms and Conditions are not accepted in full, the use of this site must be terminated immediately.
Delivery Charges
All charges assume delivery to one address in the UK. Our delivery system will provide accurate quotes assuming you provide the correct country and postcode. If we do not have an accurate quote for your delivery destination, you will be asked to contact us during the checkout process.


Dispatching of Goods

We try to dispatch all orders as quickly as possible - usually within 48 hours of receipt. However, please allow up to 10 days, particularly at busy times such as the weeks before Christmas (from September onwards). However, it is always helpful to know if the order is for a specific date such as a birthday. If you have a deadline, before you place your order, please contact us by phone (01179 763 557) or by E-mail (sales@magicdragontoys.co.uk) we will do everything possible to meet your requirements.

Once the order leaves us, we use a 48 hour delivery service in the UK (a little slower to the Highlands of Scotland) or Royal Mail Recorded or Special Delivery. PLEASE NOTE: All orders will require a signature.
If you are likely to be out, we suggest you give an alternative delivery address, such as a work address. PLEASE DO NOT ASK FOR ORDERS TO BE LEFT IN THE OPEN, BY THE DUSTBIN, OR WORSE STILL IN THE DUSTBIN! We have known orders to be delivered on bin day and never seen again!

Orders to other countries are dispatched just as quickly and arrive as fast as their national postal services allow. We are happy to send orders placed anywhere in the world to UK addresses, where our standard delivery prices apply.



Christmas Orders 2011

To ensure delivery in time for Christmas orders must be with us by Monday 19th December 2011. This is for UK delivery only. For international deliveries, orders need to be with us by Thursday 1 December 2011.